ANY QUESTIONS?
Shipping & Delivery
We ship to the US, Canada, Australia including New Zealand and the UK.
Please bear in mind that each piece of jewelry is unique. Our designers have to create a template based on your image before the manufacturing process begins and this takes some time. However, we always endeavor to send the goods as quickly as possible and by the most direct route.
USA: 8-12 days
Canada: 10-15 days
UK: 10-15 days
Australia: 10-15 days
Believe it or not - shipping is free!
Here are the full details of our Shipping Policy.
After you completed the order process, please go and check your mails for the conformation of your order. If you can not find it here, please check your spam inbox. After that you will be continuously informed about the manufacturing and shipping status.
You can track your order here. Just enter your order number and you will immediately receive all information about the current shipping status.
Buying as a present
Yes, we offer gift cards too. If you don't know which piece your loved ones like best, this is the one for you!
This is also very suitable as a very personal last minute gift unlike any other gift cards. Get one here!
For a small additional charge of $4.99 you will receive a branded gift bag including a beautiful jewelry box with a velvet pouch.
Refunds & Returns
If your product arrives damaged or in poor quality, please contact us and we will review your request to see, if you are eligible to get a replacement.
To cancel your order, you must contact us within the first 24 hours of completing the order process.
Once the production process has started, it is unfortunately no longer possible to cancel the order.
You can pay securely with your credit card just like in any other online store.
payment
You can pay securely with your credit card just like in any other online store.